Important guidelines to keep you safe when hiring contractors or receiving services.
Check contractor licenses, insurance, and certifications. Ask for references and don't hesitate to call them. Legitimate contractors are happy to provide proof of their qualifications.
Always get at least 3 quotes for any major work. This helps you understand market rates and ensures you're getting fair pricing.
Read customer reviews, both positive and negative. Look for patterns in feedback and pay attention to how contractors respond to criticism.
Use written contracts that specify scope of work, timeline, payment terms, and warranty information. Never pay the full amount upfront.
Typical payment: 30% deposit, 50% during work, 20% upon completion. Avoid large upfront payments or paying cash only.
Confirm contractors have liability insurance and workers' compensation. This protects you in case of accidents or damage.
Always conduct yourself professionally. Respect homeowner privacy, keep work areas clean, and communicate clearly about timelines and costs.
For jobs requiring permits, handle the paperwork or guide the homeowner through the process. Never cut corners on legal requirements.
Take photos of the work before, during, and after. Keep all receipts and documentation. This protects you in disputes.
Maintain liability insurance and workers' compensation coverage. This protects both you and your clients.
Clearly explain what work will be done, the timeline, and the cost. Avoid hidden fees or scope changes without discussion.